Performance Support Symposium Reflections – Mal Poulin

malWe welcome Mal Poulin of ANCILE as a Guest Writer to TWIST to share his thoughts on the last week’s Performance Support Symposium.

At the 2014 Performance Support Symposium, I learned a lot. I learned that the conversation about the evolution from training to the strategy of performance support is advancing well. There are significant advances in innovative technologies to enable the strategies. There are imaginative plans being documented to execute. What is still lacking is the ability to effectively propose the shift in methodologies and adoption of the change of focus and, especially, investment.

The battle is half won but I am confident that with events like this year’s Performance Support Symposium and the contribution and thought leadership of those involved, we will win the war.

Stay strong!

Written by

David Kelly is the CEO of The Learning Guild. Prior to joining The Learning Guild, David spent more than 15 years in senior management learning and performance roles, including serving as SVP at New York Community Bancorp and in VP roles at Carver Federal Savings Bank and ACLD. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and frequently contributes to the industry by writing and speaking at industry events. He is known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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