David Kelly’s Curated L&D Content for the Week of 8/3/20

David Kelly, Executive Director, The Learning Guild

In light of the ongoing COVID-19 crisis, this week’s resources continue to have the dual focus of providing resources that can help us navigate this troubling time, while also giving us new ways to expand the view we have on the work we do as L&D professionals.

Here’s a summary of this week’s content:

• What L&D may look like post COVID-19
• A look at virtual meetings from the perspective of the deaf community
• A marketing example that teaches us a lot about the AR user journey
• What long-term remote workers can teach us about working from home
• A list of ways that L&D may need to adapt driven by COVID-19

Learning and Development in the Post-COVID-19 World by M.S. Rao
The COVID-19 pandemic has disrupted learning and development practices around the globe. Many are wondering what the long-term effect on L&D will be as the world begins the task of returning to “the new normal”. This post by M.S. Rao looks at some of the changes that may be to come.

What Deaf People Can Teach Others About Virtual Communication by Sabina Nawaz and Roberta J. Cordano
Virtual meetings have become the norm while people continue to work at home during the pandemic. There are a number of posts exploring how to make virtual experiences more effective. This post by Sabina Nawaz and Roberta J. Cordano looks at virtual meetings through the lens of a unique perspective: that of the deaf community. 

WebAR Experience Helps Users Select Siduri Wine by Jon Jaehnig
Augmented reality is a trending topic in L&D, but much of the conversation tends to learn too much to the tech and too little towards the experience. This post by Jon Jaehnig looks at an AR experience used to market a specific wine. I share it here as an example you can experience for yourself, and also as an example of a simplistic AR user journey that educates an audience.

Covid-19 shows us we were never listening to our remote workers by Mike Hicks
Remote work is not a new concept. I myself have worked largely remote for the last 8 years. What’s new is that remote work is now the norm rather than the exception. This post by Mike Hicks looks at the type of feedback remote workers have been sharing for years, and the role it should play in supporting the new normal.

Eight Ways L&D Needs to Adapt to a Post-COVID Future by Daniel King
As the world (and the world of work) inch its way to the new normal, we’re all looking at how we need to adapt. This post by Daniel King explores eight different ways that L&D departments may need to adapt in order to support the workforces of a post-COVID world.

COVID-19 and L&D: Present and Future

The global COVID-19 pandemic has impacted most aspects of our lives. What has this shift meant for the L&D industry? How much have learning professionals been affected and what will the future of our industry look like?

In March and June of 2020, we asked learning professionals how their work was being affected by the global COVID-19 pandemic as well as their predictions for L&D industry in the coming years.

In COVID-19 and L&D: Present and Future, Megan Torrance walks us through the results of these two surveys and provides an overview on:

• How the industry has shifted to accommodate shelter-in-place and social distancing orders
• The rise of new business practices for supporting and promoting dispersed workforces and conducting business operations all online
• Predictions for the future of learning and development and expected changes once workers re-enter the traditional office space
• And more

This report is available as part of your FREE Learning Guild membership.

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