#GuildChat for 02/10/17: Performance Consulting in Practice

Our next #GuildChat takes place Friday, February 10th at 11AM PT/2PM ET. This week’s topic is Performance Consulting in Practice

GuildChat_LogoPerformance Consulting took off in the early 2000’s as an answer to the need to expand learning and development’s effectiveness. Wikipedia defines it as:

“…more of a systems-thinking approach to resolving workplace performance problems. …acknowledges that there are other environmental factors that affect one’s performance. …[and] takes a more systems-thinking approach to investigate and identify other environmental factors that may degrade one’s performance.”

Many in L&D recognize that not all performance issues are caused by a lack of knowledge or skill and therefore resolved by training solutions. The work environment, hiring practices and motivational issues can often be the problem to be addressed. However, traditional belief about the role of L&D conflicts with newer way of approaching organizational performance issues.

In this week’s #GuildChat we will look closer at Performance Consulting in practice, how one in L&D makes the shift, the best entry points and ways that one can over come resistance to a somewhat foreign approach to resolving performance problems in organizations.

Prospective question:

Q1. How would you describe Performance Consulting to someone outside L&D? #GuildChat
Q2. How is performance consulting similar and/or different than traditional L&D approaches? #GuildChat
Q3. We often talk about moving away from an “order taker” approach in L&D. How can a performance support approach be a more effective alternative? #GuildChat
Q4. What red flags can help you see when a performance issue actually needs a solution training won’t solve? #GuildChat
Q5. How can the performance consulting approach lead to better results for both employees and the organization? #GuildChat
Q6. What are the drawbacks of a performance consulting approach? #GuildChat
Q7. How does one best start doing performance consulting in their organization? #GuildChat
Q8. What resources on Performance Consulting would you recommend? #GuildChat

 

Missed this GuildChat? Don’t worry – you can still read through what happened on our Storify of the chat!

 

 

 

Written by

Mark is the Director of Event Programming for The Learning Guild. Prior to joining he had worked over 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an Organizational Social Designer, helping businesses achieve the benefits of becoming more connected & collaborative. He is the author of Social By Design: How to create and scale a collaborative company. Mark regularly presents and writes on his The Simple Shift blog about the use of social media for learning, collaborative networks, and organizational design.

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