#GuildChat for 04/22/16: Approaches to Performance Support

Our next #GuildChat takes place Friday, April 22 at 11am PT / 2pm ET. Our topic for this week’s chat is Approaches to Performance Support.


Long gone are the days paper-based job aids as the defacto performance support solution. Today Performance Support takes many forms and organizations are quickly looking to master their approaches to implementing Performance Support in a variety of ways from EPSS to portals, mobile and social and video.

In this week’s #GuildChat we look to where and how performance support is being implemented. We’ll explore the strategies being employed and how performance support fits into a company’s performance ecosystem. Join the community conversation this Friday at 2pm EST!


Prospective questions:

Q1. How do you define Performance Support?
Q2. How does performance support differ from training?
Q3. How are performance support and training related?
Q4. How have you personally benefited from performance support?
Q5. What technologies are most useful in supporting performance?
Q6. What are some examples of low tech performance support solutions?
Q7. Is performance support ever an inappropriate solution? If so, When?
Q8. What types of resistance have you encountered in trying to introduce Performance Support at your company?



The eLearning Guild has always looked to the community to form the conversations around learning and technology. We’ve taken it a step further however and created a rotating group of  voluntary #GuildChat Advisors! Each Advisor is selected for their unique perspectives and involvement in the the conversations around the learning industry. For a 6 month period they will help formulate the topics and questions for our weekly chat. Have an idea for #GuildChat? Reach out to @britz or any of the current advisors!


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